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COMBINING FEATURES YOU KNOW WITH FEATURES YOU'LL LOVE

VIEW CREDIT CARDS IN ONLINE & MOBILE BANKING

Simmons Bank personal credit cards are now available in online and mobile banking! This is the first step towards full management of your Simmons Bank credit card within online and mobile banking. You will be able to see balances, transactions and account details for your personal Simmons Bank credit card in the same place you manage your other Simmons Bank accounts.

Be on the lookout for more enhancements in the future! We will continually add more credit card services, such as alerts and payments. For now, you will continue to make credit card payments the same way you do today.

WELCOME TO THE FIRST STEP IN FULL CREDIT CARD MANAGEMENT
Cards Added

View Simmons Bank credit card balances, transactions and account details in online and mobile banking.

Alerts & Card Controls

Coming soon!

Direct Credit Card Payments

Coming soon!

ACCOUNTS

On your dashboard, next to your other Simmons Bank accounts, you will see “Credit Card ending in.” Your current balance will show here. Click or tap to view more details about your Simmons Bank credit card account.

TRANSACTIONS

On your dashboard, next to your other bank transactions, you will see your credit card transactions. The account from which the transaction came will display next to the date, under the transaction description. To view only your credit card transactions, click or tap the account and then click or tap “Transactions.”

CARD DETAILS

You will also be able to see your available credit, payment due date, interest rate and other important account details.

PAYMENTS

While we work to add more features into online and mobile banking, please continue to pay your credit card the same way you do today.

Don’t have a Simmons Bank credit card? Click below to learn more and apply today!

FREQUENTLY ASKED QUESTIONS

PAYMENTS

Q: Where do I make a credit card payment?

A: At this time, you should continue to make credit card payments in the same manner as you have done in the past. Credit card balances may be paid by:

  • Visiting any Simmons Bank Branch
  • Calling credit card customer service at 1-800-272-2102
  • Mailing the payment to:
    Simmons Bank
    P.O. Box 84071
    Columbus, GA 31908-4071
  • Using the credit card web site (see image)
    ONLINE, click the Accounts menu item and then More credit card svcs as seen below.
    MOBILE, tap the hamburger menu (three lines) at upper left from the dashboard and then tap More credit card svcs.

GENERAL

Q: Why are my credit card transactions mixed in with my checking account transactions?

A: By default, your dashboard displays transactions from all your accounts in the Transactions section. If you want to remove transactions from specific accounts, you can click on the account and then choose Settings, and then turn off “Display activity and transactions.”

Q: What credit card information displays in online and mobile banking?

A: Generally, the following will display for your credit card:

  • Credit Card Transactions
  • Payment Information
    • Next Payment Due Date
    • Past Due Amount
    • Minimum Payment Due
    • Credit Limit
    • Available Credit
  • Balance Information
    • Last Statement Balance
    • Last Statement Date
    • Last Payment Date
  • Interest Rate

AVAILABLE SERVICES

Q: Why are only limited information and services available?

A: This is our first step toward fully integrating Simmons Bank Credit Cards with online and mobile banking. We will continue to add additional credit card information and functionality in the near future.

Q: Why is this information available to only the credit card primary cardholder?

A: By limiting who can view your credit card information, we are protecting your confidentiality and adding additional security controls to prevent unauthorized persons from gaining access to your credit card information.

Q: How can I freeze or unfreeze my account?

A: We are working on more upgrades that will allow you to freeze and unfreeze your Simmons Bank Credit Card from online or mobile banking. For now, you can freeze or unfreeze your card by:

  • Logging into the Credit Card portal from simmonsbank.com. Primary credit card account holders can select “Credit Cards” from the online banking drop down and create a login.
  • Downloading the Simmons Bank Card Controls app on your mobile device. Search for “Simmons Bank Card Controls” in your app store.
  • Calling the credit card contact center at 1-800-272-2102.

QUESTIONS

Q: Who should I contact about my credit card account questions?

A: Simmons Bank’s Credit Card customer service is available by phone 24 hours a day, 365 days a year at 1-800-272-2102.

SECURITY NOTICE

Please be aware that Simmons Bank will never contact you to verify private information such as account numbers or login credentials. If you receive a suspicious call, text or email, contact Simmons Bank at 1-866-246-2400 or email phishing@simmonsbank.com to report the incident.

  • {97} Benefits and features are subject to customer qualification and approval by Simmons Bank.
  • {165} Subject to approval. Restrictions apply.