Fraud alert - April 17, 2023
We have received reports of suspicious text messages and emails impersonating Simmons Bank. These messages may include requests for information such as account number, debit card number, online and mobile banking passcode and Social Security Number. This is a series of text scams being used to gain access to private information. Do not click any links, do not call the phone number provided in the message, do not reply to any text messages and do not provide any of your personal information.
Simmons Bank will never request that you repeat the one-time passcode sent to your device - that information is to be entered by you in your online banking session. Fraudsters will ask you for the one-time passcode to gain access to your profile.
If you have already provided your personal information in response to this scam, please contact Simmons Bank Customer Care at 1-866-246-2400.
Below are a few examples of recent fraud attempts:
Fraud education
Scammers target everyone, including you.
Use this page to learn how to keep your financial information safe, and to better acquaint yourself with the tools at your disposal when banking with Simmons.