Skip to main content

Frequently Asked Questions


Questions? Use our list of frequently asked questions below, or contact us for more information.


How can we help, today?

Making a selection with these checkboxes will cause content on this page to change. Product listings will update as each option is selected.
Product Filters

Bill Pay

Learn more about the service that allows you to pay virtually anyone or any company from your Simmons Bank account(s) through online banking.

Card Controls

Card controls give you control over how your debit and credit card(s) can be used as well as help you identify potential fraud on your account.

Credit Card

Securely manage access to your Simmons Bank Cards through the Credit Card Digital Services platform.


Streamline your bill pay routine. Receive and pay electronic versions of paper bills directly from your Online Bill Pay account.


View your account statements digitally for no additional cost. Receive email notices when your statement is ready for viewing through Simmons Bank Online & Mobile.

External Transfers

Send or receive funds from your account(s) at other financial institutions, including transferring funds to a Simmons Bank loan for payment.

Mobile Deposit

Learn how to deposit checks to any of your Simmons Bank checking or savings accounts using the camera on your smartphone or tablet.


We offer a suite of mortgage products designed to fit a range of needs. Make payments to your mortgage online from any Simmons Bank checking or savings account.

Online Banking

With Simmons Bank Online & Mobile you can securely access your accounts 24/7 from your personal computer, phone or tablet.

Overdraft Protection

Learn how overdraft fees are assessed and what services Simmons Bank offers to help you avoid them.


Take charge of your loan and learn the benefits of refinancing your mortgage through Simmons Bank.

Can't find what you're looking for?

We're here to help!


Contact an advisor

Connect with a Simmons Bank advisor for 1-on-1 assistance.

Visit a branch

Stop by and vist us at your nearest Simmons Bank branch.

Contact us

Contact our support team for expert guidance on your banking needs.

Simmons Bank for life

Discover helpful tips on savings accounts, exciting community events, and thrilling PGA golf tournaments on Simmons Bank for life:

Prepare for your next big purchase by building your credit score

Prepare for your next big purchase by building your credit score

How to improve your credit score

Whether you're preparing to purchase your first home or a new car, it's essential to be prepared ...
Simmons Bank Open Moves to the Vanderbilt Legends Club

Simmons Bank Open Moves to the Vanderbilt Legends Club

The Simmons Bank Open remains in Middle Tennessee through 2028!

The Korn Ferry Tour and the Tennessee Golf Foundation (TGF)...

How to save: Paying down debt

How to save: Paying down debt

Paying down debt is saving.

Managing your finances can seem daunting, but paying off debt is crucial to securing your financi...
There was an error retrieving results
Load More