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Welcome to more services, more products, more opportunities, Simmons Bank, Triumph Bank, Landmark

As you might have heard, Triumph Bank and Landmark Community Bank are merging into Simmons Bank. On behalf of all our associates, let us be the first to welcome you. We are thrilled about the opportunity to serve you and to have you as a part of our banking family! Simmons Bank, Triumph Bank and Landmark Community Bank have many similarities, including a rich history of outstanding customer service and a commitment to the communities we call home.

What does all this mean for you? More locations. More ATMs. And more lending power. Our combined bank will be equipped as your full-service financial partner offering new and enhanced products and services, from personal and business banking to a renowned low-rate credit card. You'll also have access to investments,{125} trust{169} and insurance{169},{38} services.

For now, our top priority is a smooth, seamless transition for you. As we come together, your banking services will continue uninterrupted, and you will continue to receive the exceptional service you have come to expect. From now until the merger, which is slated for completion Oct. 12, 2021, you will continue using your Triumph Bank and Landmark Community Bank products and services as usual.

We’ll provide regular updates as our banks come together. In the meantime, this Q&A includes information about the Simmons organization, locations and your accounts. We know change is never easy, but we’re confident you’ll like what you find here.

Again, welcome and thank you for your business!


George A. Makris, Jr.
Chairman & Chief Executive Officer
Simmons Bank


We are committed to keeping you updated with information throughout this process. The following FAQs will begin to answer any questions you may have. More information can be found in the Triumph Bank Welcome Book or Landmark Community Bank Welcome Book.

  • Fri. Oct. 1: If applicable, you will receive an email containing login information and instructions for Simmons Bank Online and Mobile Banking. 
  • Fri. Oct. 1: You will receive a new debit card in the mail.
  • Mon. Oct. 4: [Triumph Bank Customers Only] Bill Pay will be unavailable beginning at 8 a.m. CT. Existing payee info will transfer to Simmons Bank. Triumph will process any scheduled bill payments through 10/8. Payments scheduled after 10/8 will process at Simmons Bank.
  • Wed. Oct. 6: Most customers' account numbers will stay the same. Should yours change, you will receive your new account number in the mail.
  • Fri. Oct. 8: Triumph Bank and Landmark Community Bank Online Banking will be in view-only mode starting at 5 p.m. CT. Your profile will be converted and available at Simmons Bank Tues. 10/12 at 8 a.m. CT.
  • Mon. Oct. 11: Start using your Simmons Bank debit card. If you have not received by this date, call 1-866-246-2400.
  • Tues. Oct. 12: Your transition to Simmons Bank is complete. If you received a new account number, begin using your new Simmons Bank checks. Log into Simmons Bank Online and Mobile Banking. Review scheduled bill payments and transfers to ensure accuracy.

Please be aware that Simmons Bank will never contact you to verify private data. If you receive a suspicious call, text or email, please email or call 1-866-246-2400 to report the incident.

  • {125} Securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member FINRA/SIPC). Insurance products are offered through LPL or its licensed affiliates. Simmons Bank is not registered as a broker-dealer or investment advisor. Registered representatives of LPL offer products and services using the marketing name Simmons Investment Services, and may also be employees of Simmons Bank. These products and services are being offered through LPL or its affiliates, which are separate entities from, and not affiliates of, Simmons Bank. Securities and insurance offered through LPL or its affiliates are:
  • {124} Not Insured By FDIC or Any Other Government Agency | Not Bank Guaranteed | Not Bank Deposits or Obligations | May Lose Value
  • {169} Investment and Insurance Products are: Not a Deposit | Not FDIC Insured | Not Insured By Any Federal Government Agency | Not Bank Guaranteed | May Lose Value

  • {38} Insurance services are offered by Simmons First Insurance Services, Inc. and Simmons First Insurance Services of TN, LLC, licensed insurance agencies.