Commercial and Treasury Updates
Welcome, Valued Customer
Thank you for continuing to trust Simmons Bank. As part of our commitment to providing secure, innovative, and reliable banking services, we are preparing enhancements to our commercial banking and treasury management solutions, scheduled for late summer 2026.
These enhancements include replacing Treasury Connect with our new platform, Simmons Bank Commercial Center.
As part of this transition, all Treasury Management customers will need to sign a new service agreement electronically via Docusign. Before we can create and deliver your new agreement, we must verify the Authorized Signers for your company. A Simmons Bank representative will call to confirm the outreach, and verification will be completed through secure email. This outreach is legitimate and is a required step in the transition process.
This page will provide updates, guides, and FAQs. More details and training resources will be added as we approach the launch date. Please check back regularly.
Security Notice
Your security is our top priority. Simmons Bank will never call, email, or text to request your:
- User ID
- Password
- PIN
- Secure Token
- Multi‑factor authentication (MFA) codes
Never share MFA codes with anyone. If you receive a suspicious call, text, or email, do not respond. Contact us immediately for assistance.
Frequently Asked Questions:
We’re upgrading your Treasury Management online banking experience based on client feedback to provide a more modern, secure, and powerful platform.
The new system, Commercial Center, offers enhanced security, improved payment tools, and a refined experience—giving you greater control today and a platform that can grow with your business.
Moving to the new platform ensures you have access to the most advanced technology available. It also enables Simmons Bank to deliver more consistent updates, improved functionality, and stronger ongoing support.
We will provide a variety of training resources ahead of migration to support your team in this transition. User guides and webinars will be posted to this site so your users will feel confident from Day 1. Please continue to look out for emails from Simmons Bank with more information.
No. The transition is designed to be smooth and minimally disruptive. Most of your core functionality automatically moves over to the new platform , and any items that need to be re‑created will be clearly outlined in advance so you can prepare.
Many workflows have been simplified and modernized, so some screens will look new. However, almost everything you do is still available, just in a simpler, cleaner way. If anything seems unfamiliar, we’re here to help. Contact TM Customer Support at 800.551.4471.
To help ensure a seamless start on the new platform, you can prepare by:
- Reviewing current products, users, and user entitlements in Treasury Connect. Administrators can delete unnecessary users and edit current users to reflect your company’s current needs.
- Reviewing, editing, and/or deleting ACH and Wire Transfer templates, wire creditors, and ACH recipients.
A step‑by‑step checklist will be shared soon to guide you through the process.
No. There will be no changes to any account or routing number.
We will carry over your existing functionality and user permissions where possible, though some differences may occur between platforms. Once you have access, please review your permissions. Administrators should verify all user access.
Most Company IDs and User IDs will remain the same; however, some may change due to the requirements of the new platform. You will be notified if your login credentials change. All users will receive a temporary password and must set a new password that meets the security requirements.
Need Help?
For questions or assistance, please send a secure message through Treasury Connect or call our Treasury Management Customer Service team at 800.551.4471.