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What can we help you with today?

We are experiencing high call volume right now, and wait times are longer than usual. Thank you for your patience. You can use online and mobile banking to check your balance, see transaction history or make a transfer between accounts.

At Simmons Bank, our priority is providing an exceptional customer experience. If you have experienced a situation that didn’t meet your expectations, we would like to know about it. Using the links above, contact us by telephone, mail, email, or by visiting your local branch. A Simmons Bank associate will be happy to assist you or even submit a complaint on your behalf, if preferred. Every complaint and resolution is reviewed and investigated, in order to improve our products and services. We appreciate your loyalty and feedback.

General information

Routing number




24 hour telephone banking



Simmons Bank
Customer Service Center
P.O. Box 7009
Pine Bluff, AR 71611

Error resolution and information requests relating to loans:

Simmons Bank
Loan Administration
P.O. Box 7009
Pine Bluff, AR 71611

Learn more about error resolution, information requests and qualified written requests.

Contact Regulatory Authorities