What can we help you with today?
We are experiencing high call volume right now, and wait times are longer than usual. Thank you for your patience. You can use
online and mobile banking to check your balance, see transaction history or make a transfer between accounts.
CALL
Consumer Credit Cards
for 24 hour service: 1-800-272-2102
lost or stolen credit cards
1-800-272-2102
credit card questions
1-800-272-2102
online services
1-800-272-2102
or 1-870-541-1488
balance transfers
1-800-272-2102
or 1-870-541-1240
new application requests
1-800-272-2102
past due accounts
1-800-922-6599
Business Credit Cards
online services, questions, and lost or stolen cards
1-844-320-6674
FALCON fraud call center
1-855-371-1510
business credit card activation
1-800-677-1241
WRITE
Simmons Bank Credit Card Center
PO Box 6609
Pine Bluff, AR 71611
Credit Card Processing
PO Box 84071
Columbus, GA 31908-4071
1030 5th Avenue
Columbus, GA 31901
CALL
During Office Hours
Monday - Friday 7:30 AM - 6:00 PM Central Time
Saturday 8:00 AM - 12:00 PM Central Time
lost or stolen credit cards
1-866-300-9145
debit card questions
1-866-246-2400
Outside of Business Hours
lost or stolen debit cards
1-866-246-2400
Anytime
FALCON fraud call center
1-866-213-8631
debit card activation
1-866-300-9145
CALL
Online Banking
1-866-246-2400
CALL
Treasury Management
1-800-551-4471
At Simmons Bank, our priority is providing an exceptional customer experience. If you have experienced a situation that didn’t meet your expectations, we would like to know about it. Using the links above, contact us by telephone, mail, email, or by visiting your local branch. A Simmons Bank associate will be happy to assist you or even submit a complaint on your behalf, if preferred. Every complaint and resolution is reviewed and investigated, in order to improve our products and services. We appreciate your loyalty and feedback.