Mobile Deposit FAQs
Learn how to deposit checks to any of your Simmons Bank checking or savings accounts using the camera on your smartphone or tablet.
Simmons Bank Mobile Deposit allows you to deposit checks to any of your Simmons Bank checking or savings accounts using the camera on your smartphone or tablet. Using the Simmons Bank Mobile App for iPhone or Android, login and select the "Deposit" quick action on your dashboard or select "Deposit Check" from the menu. Select the account where the deposit should credit, enter the amount of the check and take a picture of the front and back of the check.
Mobile deposit is available to Simmons Bank online and mobile banking customers who are at least 18 years of age and have the most recent Simmons Bank App for iPhone or Android.
To use the Simmons Bank Mobile Deposit service, you must have the following:
- An active Simmons Bank online banking login; and
- The most recent version of the Simmons Bank Mobile App for iPhone or Android.
If you qualify for mobile deposit, the service will be available to you automatically.
Yes. We will add all of your open and active accounts to Mobile Deposit.
Checks made payable to you and drawn on a bank within the United States can be deposited through Mobile Deposit. Some business size checks (the long ones) do not work with Mobile Deposit.
No. We will use what is called a substitute (or electronic) deposit slip to post the deposit to your account. You will only need to take a picture of the front and bank of the check being deposited.
Yes. You should sign the back of your check and write "For mobile deposit at Simmons Bank only" below your signature.
Once you verify that the funds have been applied to your account correctly, you should shred the check.
You will receive an email when your deposit is accepted. Please ensure that your email address is current. You can also see the status of your deposit in our app.
A Mobile Deposit might be rejected for several reasons. You will receive an email with details if your deposit is rejected. Please ensure that your email address is current.
Mobile Deposits are posted to accounts throughout each banking day. If your mobile deposit exceeds your per-item limit, a two-to-three-day hold will be placed for the amount exceeding the limit.
Contact Simmons Bank Customer Support by sending a message in your online or mobile banking or by calling toll free at 1-866-246-2400 between 7:30 a.m. CT and 6:00 p.m. CT each banking day, and 8:00 a.m. CT to noon CT on Saturday.