Skip to main content

Simmons Bank Mobile App Support

Simmons' new mobile app provides many features to help you stay on top of your finances. To help you get familiar with the app, we've created an interactive video tutorial so you can explore without worry that you'll negatively impact your own account. There are also tutorials specific to various features which can be located below the interactive video.

Click the play button to begin. To learn about a specific feature, click the menu icon at the top left. Click 'Esc' to exit full screen mode. Click 'CC' to enable closed captioning. Rotate your mobile device to enlarge the video player.

View the full transcript here.

 

EXPLORE SPECIFIC APP FEATURES

Install the App for Apple Devices

Learn how to search for the app in the Apple store and install it on your iPhone or iPad.

Install the App for Android Devices

Learn how to search for the app in the Google Play store and install it on your Android device.

Set Up Two-Factor Authentication

Keep your mobile banking secure by learning how to set up two-factor authentication.

App Navigation Overview

Learn how to customize your mobile banking experience by exploring the app's navigation and features.

Customize Your Profile

Personalize your profile by learning how to add a picture and your most up-to-date information.

Manage Security Settings

Keep your mobile banking secure by learning how to set up Touch ID or Face ID.

Add a Payee

Learn how to add a company or a person as a payee.

Pay a Bill

Quickly pay bills through mobile banking.

Pay an Individual

Quickly send money to another person through mobile banking.

Set Up Alerts

Secure your account with balance and transaction alerts.

Manage Your Accounts

Learn how to view and organize your accounts.

Make a Mobile Deposit

Learn how to deposit a check directly from your mobile device.{16}

Transfer to a Simmons Account

Learn how to transfer money between your Simmons Bank accounts.

Send Money to Non-Simmons Account

Learn how to send money to a non-Simmons account, also known as an external transfer.

Make Line of Credit Payments

Learn how to make a payment to your Simmons Bank loan or line of credit.

Set Up eStatements

Learn how to receive statements electronically.

View eStatements

Learn how to view electronic documents through mobile banking.

Change eStatement Settings

Learn how to update settings for electronic statements.

Reset Your Login Information

Change your login information whenever you want by learning to reset your username and password.

If you have any questions, concerns or comments, please email support@simmonsbank.com or call 1-866-246-2400. One of our customer care representatives will be happy to assist.

SECURITY NOTICE

Please be aware that Simmons Bank will never contact you to verify private information such as account numbers or login credentials. If you receive a suspicious call, text or email, contact Simmons Bank at 1-866-246-2400 or email phishing@simmonsbank.com to report the incident.

  • {19} Apple, the Apple logo, iPhone, iPad and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries.

    Apple Pay and Touch ID are trademarks of Apple, Inc.
  • {161} ©2016 Samsung Electronics America, Inc. Samsung, Samsung Pay, Samsung Galaxy, Samsung Knox, Galaxy S, Samsung Galaxy S6, S6 active, S6 edge, S6 edge+, and Note5 are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Use only in accordance with law. Other company and product names mentioned may be trademarks of their respective owners. Screen images are simulated; actual appearance may vary. Contact your bank or financial institution to verify that it is a Samsung Pay participant. Samsung Pay is available on select Samsung devices. Android, Android Pay, and the Android Logo are trademarks of Google Inc.
  • {16} Data connection required. Wireless carrier fees may apply. Mobile deposit is available to Simmons Bank online and mobile baking customers who are at least 18 years of age and have the most recent Simmons Bank App for iPhone, iPad, or Android.
  • {165} Subject to approval. Restrictions apply.
  • {97} Benefits and features are subject to customer qualification and approval by Simmons Bank.