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Simmons Bank Mobile Banking Demo Video Transcript

Audio

Visual

00:00:00

If you already know where you want to go, feel free to click there now. Otherwise, we'll go through a brief overview.

The logged-in dashboard screen of the app is shown, with the account’s summary, quick options, bank contact, and recent transactions.

00:07:07

With Simmons Mobile Banking, it’s easy to manage your accounts, make transfers, pay bills, and more from your device. You have the main menu located on the left and you can view the selected content on the right. By clicking on your name, at the bottom of the menu, you have the ability to sign out as well as configure your settings.

The [navigation menu] button in the top left corner is selected, causing the main menu to slide in from the left side. This menu allows users to navigate to the various screens of the app.

00:27:00

The dashboard allows you to easily access your accounts, quick options, transactions: which shows the most recent activity of all your accounts, messages, transfers, payments: where you’ll see your bill pay activity, and your recent deposits. You can also customize your dashboard to view what’s important to you. If you're unsure about how to do something such as setting up eStatements, try clicking on the lightbulb to check out our "How-To" demos. If you see these buttons, click on them to scroll the page. Click on a menu item, or any of the dashboard features to learn more.

The accounts, quick options, transactions, messages, transfers, payments, and recent deposits sections are highlighted on the dashboard screen.

01:10:01

Try clicking on a menu item or any of the dashboard features to learn more.

The dashboard screen is shown.

02:07:10

By clicking on your icon, you can view and edit your profile. Please click on Close on the top left corner.

The user icon in the top right corner, labeled "user profile" is selected, opening the user settings menu.

02:30:08

Clicking on the 3 dots allows you to add an account from another financial institution by selecting Connect an Account, organize your accounts on the screen, change the view of your accounts, or organize the dashboard. Click on Connect an Account or Organize accounts to learn more.

The [account options] button is pressed following the "Account" heading on the Dashboard. This opens a menu from the bottom of the screen that allows users to connect an account, organize their accounts, or adjust how the accounts are displayed on the Dashboard page.

03:16:08

Clicking on the 3 dots allows you to search for a transaction, change the card size of this section, or organize your dashboard. Try clicking on the Search button or click again on the X to close this menu.

The [transactions card options] button is pressed on the Dashboard. This opens a menu from the bottom of the screen that allows users to search a transaction or adjust how the accounts are displayed on the Dashboard page.

03:45:07

Clicking on the 3 dots allows you to search for a transaction, change the card size of this section, or organize your dashboard. Try clicking on the Search button or click again on the X to close this menu.

The [transactions card options] button is pressed on the Dashboard. This opens a menu from the bottom of the screen that allows users to search a transaction or adjust how the accounts are displayed on the Dashboard page.

04:14:04

Clicking on the 3 dots allows you to start a conversation, change the card size of this section, or organize the dashboard. Try clicking on Start a conversation or click again on the X to close this menu.

The [messages card options] button is pressed on the Dashboard. This opens a menu from the bottom of the screen that allows users to start a conversation or adjust how the accounts are displayed on the Dashboard page.

04:43:04

Clicking on the 3 dots allows you to change the card size of this section or organize the dashboard.

The [transfers card options] button is pressed on the Dashboard. This opens a menu from the bottom of the screen that allows users to adjust how the accounts are displayed on the Dashboard page.

05:08:08

Clicking on the 3 dots allows you to change the card size of this section or organize the dashboard.

The [transfers card options] button is pressed on the Dashboard. This opens a menu from the bottom of the screen that allows users to adjust how the accounts are displayed on the Dashboard page.

05:30:07

Clicking on the 3 dots allows you to change the card size of this section or organize the dashboard.

The [payments card options] button is pressed on the Dashboard. This opens a menu from the bottom of the screen that allows users to adjust how the accounts are displayed on the Dashboard page.

05:53:10

Clicking on the 3 dots allows you to change the card size of this section or organize the dashboard.

The [deposits card options] button is pressed on the Dashboard. This opens a menu from the bottom of the screen that allows users to adjust how the accounts are displayed on the Dashboard page.

06:14:05

The different sections of the dashboard can be rearranged by dragging the different boxes around to better fit your needs. You can remove a section by clicking on the X, or you can add more sections by clicking on Add a Card.

Please click Done on the top left corner to continue.

Organize Dashboard screen is shown. Dashboard cards are dragged around to rearrange their order on the screen.

06:54:05

Here you can see the combined transactions from all your accounts. To see the transactions of a specific account, click on the desired account from the dashboard. The search bar allows you to enter any text to locate a specific transaction. You can also access search filters by clicking on the gear in the top right. Click on the back button to return to the Dashboard.

Transactions screen is shown with a search bar at the top and the most recent transactions listed below.

07:26:01

Here you can discover nearby ATMs as well as our branch locations.

Locations screen is shown with the [All] sub-page map in view.

07:37:06

Here only branches are listed.

Locations screen is shown with the [Branches] sub-page map in view.

07:48:07

Here only ATMs are listed.

Locations screen is shown with the [ATMs] sub-page map in view.

07:59:03

List gives you the names of nearby branches and ATMs. Notice that the branches are indicated by a bank icon and the ATMs are indicated by a credit card icon. Click on the Back button to return to the dashboard.

Locations screen is shown with the [List] sub-page in view.

08:22:03

It’s easy and convenient to start a conversation with one of our customer service associates. You can attach an account, transaction, or file to your conversation so that we can provide an even better customer support experience. Please include as much information as possible to address your request and note that it may take up to a couple of hours to receive a response from an associate during business hours. Try clicking on Start a Conversation to see an example.

Messages screen is shown and the top right button, labeled “button” is highlighted.

08:58:20

When writing your message, you will be able to attach a specific transaction, account, or payment related to your inquiry. In this case, we will send a question about a transaction. Let’s select this transaction and attach it to the message. By clicking send, your message will be sent to an associate who will respond during business hours.

Start a conversation screen is shown with all conversations listed below. A demonstration of how to send a message is performed.

09:20:00

Once the associate replies to your message, you will see the response on the left column, or on the messages section of the dashboard.

Messages screen is shown with all conversations listed below.

09:49:07

Viewing the details of your Simmons accounts is easy. From the Accounts page, you can fully manage each account with functions such as View available Balance and recent Transactions, make a Transfer, Deposit a Check, View Documents, such as Account Statements, and more...

A preview of a [cash account] screen appears as the described options are highlighted on screen.

10:07:00

Click on the My Checking account to learn more about those options or click on the Credit Card account to learn more about credit card options.

Accounts screen is shown with available cash accounts listed.

10:17:07

You can view the account’s transactions as well as check your available balance, And select any of the quick links to manage your account. Try clicking on a feature for more details.

The [cash account] screen is shown where you can view recent transactions, account details, and access quick options. All account options are highlighted as they are mentioned.

10:36:05

Here you’ll see the most recent transactions of this account. Click on a transaction to learn more or click on My Checking to return to the account page.

“Transactions” button is pressed on the [cash account] screen. The transactions screen of the [cash account] is shown with the most recent transactions listed below.

10:51:06

Clicking on a transaction will give you specific options such as adding tags, adding notes, attaching an image, or you can even ask us questions about this specific transaction. By clicking on Ask us about this transaction, you’ll be able to start a new conversation and automatically attach this transaction to your message.

Click on Transactions to return to the transactions page.

Details screen is shown about the specific transaction that was selected. All described features are highlighted on screen.

11:23:08

Documents helps you manage your electronic statements and notifications for your account. You can click to view your electronic statements, choose to sign-up for electronic statements if you haven’t already, view or change your email settings for electronic notifications, or review account disclosures. Try viewing a statement, or explore the menu items at the top of the page.

“Documents” button is pressed on the [cash account] screen. The Documents screen is shown with a menu at the top to switch between sub-pages. Currently, the eStatements/Notices sub-page is shown.

11:53:06

Your statement is shown here. To return to Documents, please click on Close on the top left corner.

The statement details document is shown for the selected statement.

12:05:07

Here is the list of all the accounts that you can setup for electronic statements. By requesting electronic delivery, you will NOT receive statements, notices, or documents in paper form, which are delivered by the United States Postal Service unless you specifically discontinue the eStatement service. You will be able to see an electronic copy of those documents in the eStatements/Notices tab from the menu shown at the top.

The Documents screen is shown with a menu at the top to switch between sub-pages. Currently, the Sign Up/Changes sub-page is shown.

12:31:00

You can select to enroll all your accounts in electronic delivery, or each account individually. You need to click Save Settings to confirm the selection.

All [check box] buttons are toggled on screen.

12:41:00

After enrolling, you will need to review and agree to the eStatement Disclosure and Agreement shown on screen. If you have questions regarding the disclosure agreement please contact Simmons Bank. You can click Support to find our phone number or send your question using the Messages feature. If you do not agree, you will not be enrolled in electronic statements and notifications.

The [save settings] button is selected and the eStatements disclosure and agreement is shown.

13:05:00

You can always go back to read the eStatement disclosure and agreement by clicking on Disclosures on the menu shown at the top.

The Documents screen is shown with a menu at the top to switch between sub-pages. Currently, the Sign Up/Changes sub-page is shown.

13:20:04

You can select the email address where you want all the electronic documents delivered. Additionally, you can enter a security phrase of your choosing that will be included on each email that you receive with your electronic documents. This way you can be sure the email is genuine and came from Simmons Bank.

The Documents screen is shown with a menu at the top to switch between sub-pages. Currently, the Email Settings sub-page is shown.

13:45:06

This is the eStatement Disclosure and Agreement to enroll in eStatements and notifications. You can go back to the Accounts section by selecting Close on the top left.

The Documents screen is shown with a menu at the top to switch between sub-pages. Currently, the Disclosures sub-page is shown.

14:02:04

Alerts help you stay up to date on what is happening with your account. You can add alerts to notify you of changes in your balance or when certain transactions occur. Try clicking on either of the Add Alert buttons for a demonstration. To return to your account, click on the Back arrow.

“Alert preferences” button is pressed on the [cash account] screen. Alert preferences screen is shown with two options: add a balance alert or add a transaction alert.

14:28:05

This alert will notify you when your balance is Above or Below the amount you select. You can choose if you want to receive the notification via text message, email, or with an in-app message. Then, simply select Add alert, and you are done!

The [add alert] button is pressed under the “Balance alerts” header. A balance alert is then set up on the Alert preferences page.

14:43:00

You can modify or delete this alert by clicking on the Edit button. If you want to delete the alert, click on Remove, like this.

Alert preferences screen is shown with the newly created alert displayed under “Balance alerts”. The [edit] button is pressed and options are shown for configuring the alert. The top right [remove] button is then pressed.

14:52:00

Now try adding a Transaction alert, or to return to your account, click on the Back arrow.

Alert preferences screen is shown with two options: add a balance alert or add a transaction alert.

15:03:06

Transaction Alerts can notify you when a credit or debit is over the amount you select. You can choose if you want to receive the notification via text message, email, or with an in-app message. Then, simply select Add alert, and you are done!

The [add alert] button is pressed under the “Transaction alerts” header. A transaction alert is then set up on the Alert preferences page.

15:19:00

You can modify or delete this alert by clicking on the Edit button. If you want to delete the alert, click on Remove, like this.

Alert preferences screen is shown with the newly created alert displayed under “Transaction alerts”. The [edit] button is pressed and options are shown for configuring the alert. The top right [remove] button is then pressed.

15:28:00

To return to your account, click on the Back arrow.

Alert preferences screen is shown with two options: add a balance alert or add a transaction alert

15:38:06

From your account settings, you can choose to show your accounts in the app, show their balance and activity, and modify their alert preferences. Click on My Checking to return to the account page.

“Settings” button is pressed on the [cash account] screen. Settings screen is shown for this specific [cash account] with available options listed and highlighted.

15:56:07

If you have a question about this account, you can add it to an existing conversation in your Messages or you can click on Start a new Conversation to automatically attach this account to a new message. You can also click Cancel to close this menu.

“Ask us about this account” button is pressed on the [cash account] screen. Menu opens from the bottom with contact options regarding this account.

16:26:13

For your convenience, the account information has been added automatically to this conversation. Click on the My Checking to return to the account page.

“Start a new conversation” button is selected from within a [cash account]. The messages screen is now shown with the specific [cash account] attached to a new message.

16:42:15

You can choose to add an external account to keep track of, make a transfer to an external account, as well as add an additional Simmons Bank profile.

Add Account screen is shown with options to connect an institution, make an external transfer, or switch profiles.

16:59:04

For your security, you will need to enter your Online Banking password in order to add an external account. Once you’ve done that, you can now type the name of the account you want to add, provide the routing and account numbers and then select the type of account it is. You can easily find the routing and account numbers if you have a check from the account you want to add. Remember, this is a check from your other bank, not Simmons Bank.

“Make an external transfer” button is pressed and the Transfer Setup screen is shown. The required information is filled out and you are returned to the Accounts page upon completion.

17:25:00

After you add an external account, you will receive two small deposits that will be under a dollar in that account in one to three business days.

The [submit] button is pressed and a confirmation screen appears with an [ok] button to return to your accounts.

17:33:00

After you receive those deposits, you will need to come back to the external accounts page, click on the account name, and then enter the amounts of those deposits in order to confirm your account.

External account screen is shown with two dollar-amount text fields in the middle of the screen.

17:49:13

To add an account from an external financial institution, search for the name of the bank, or select from one of the options shown below.  You will be asked to enter your online credentials such as username and password that you use at that bank to add those accounts to your Mobile Banking dashboard. Please note, you will only be able to see your balances and transactions, but will not be able to modify those accounts. Not all financial institutions are available to be added at this time. Please click the Back arrow to return to your account.

“Connect an institution” button is pressed and the Connect to Institution page is shown with some institutions listed on screen.

18:31:10

If you would like to change the order of the displayed accounts, you can click and drag the lines on the right of the account names to modify their order. To continue please click Done on the top left.

Reorganize Accounts screen is shown as the accounts listed are dragged up and down to demonstrate how to rearrange their order.

19:06:00

You can view the account’s transactions as well as check your available balance, and select any of the quick links to manage your account. Try clicking on Pay to learn how to make a payment for this credit card. 

The [credit card account] screen is shown where you can view recent transactions, account details, and access quick options. All account options are highlighted as they are mentioned.

19:28:01

If you have a question about this account, you can click on Start a new Conversation to automatically attach this account to a new message. You can also click Cancel to close this menu.

“Ask us about this account” button is pressed on the [credit card account] screen. Menu opens from the bottom with contact options regarding this account.

19:58:21

Here you’ll see the most recent transactions of this account. Click Back to return to the Credit Card account page.

“Transactions” button is pressed on the [credit card account] screen. The transactions screen of the [credit card account] is shown with the most recent transactions listed below. 

20:17:21

Here you can modify the display options for this account. Click Back to return to the Credit Card account page. 

Settings page is shown for the [credit card] account. 

20:32:09

To pay a Credit Card, first select the account from which you would like to pay. Next, select the amount that you would like to pay, such as your current balance or the minimum amount. Once that’s set, scroll down and press Submit. Now that the payment has been submitted, we can press Done to return to the credit card account page. 

Walkthrough of how to make a credit card payment after pressing the “Pay” button on the [credit card] account page.

21:02:10

From the Card Services page, you can view card activity and manage your account from the card services site. Just select the type of card you’d like to view. You can go back to the Accounts section by selecting Close on the top left. 

Credit Card Services page is shown.

21:25:17

Transfers allows you to move money between your own accounts by selecting Make a Transfer. You can also view your next scheduled transfers and preview them on a specific date using the calendar. Click on Make a Transfer to learn more.

Transfer screen is shown with the option to make a transfer. Scheduled transfers are also listed below.

21:49:02

To make a transfer, just select the account from which you want to take the money from, select the account to which you want to move the money to, and input the amount you wish to transfer. You can also select More Options if you want to make this a recurring payment, set the date of the transfer, and write a memo for your own reference. Please take note of the cutoff times, limits and fees displayed on the screen when making a transfer.  If you have questions about your limits, you can ask customer service by using the Messages function.

“Make a transfer” screen is shown and a demonstration of making a transfer is performed.

22:20:28

Once you click submit, you will see a confirmation message on screen. Click OK to return to the Transfers section.

The [submit] button is pressed and a confirmation screen appears with an [ok] button to return to Transfers.

22:50:23

With Simmons Mobile Banking you can choose to pay a bill or send money to a person. Check out how to add a new payee or make a payment by clicking on a feature.

Payments screen is shown with the option to make a payment. Payees are also listed below.

23:07:19

When making a payment, you will first select the bill or person you would like to pay. Please note that the payment will be made from your default account. Make sure that it is the correct account that you want to use to pay this bill. If you want to change the account to pay with, in bill pay, you will need to click on that specific Payee from the Payments screen and edit the payment details. For now, we’ll go ahead and enter an amount. You can click on More Options if you want to change the frequency of this payment. This is useful if there are recurring payments you do every month for example. Now we can select when we want to send the money. Please note that the send date is different from the date it will get to your payee. In the case of this payee, the payment will be made by mailing a check. You can also click on the calendar to select a specific date for when the payment will be sent. Additionally, you can add a note or comment that can be displayed on the check, or make it a simple note to self.

[Make a payment] button is pressed and the Pay screen is shown. A payee is selected and a demonstration of paying a payee is performed.

24:08:16

By clicking submit, the payment will be sent to processing. All that's left to do is click OK to return to the Bill Pay section.

The [submit] button is pressed and a confirmation screen appears with an [ok] button to return to Payments.

24:23:25

Clicking on a payee displays the information on file. You can edit the payee’s information, make a payment, or view the payment history. Click on the Back arrow to return to Payments.

A payee is selected from the Payments screen and the Details page about the selected payee is shown. The option to make a payment is shown as well as the payment history for this payee.

24:42:25

Clicking on a payment displays the information related to the transaction, like the name of the payee, the date the payment was made, the date the payee received the payment, and the account from which it was paid. If you have any questions about the transaction, you can click on ask us about this payment and the transaction will automatically be added to a new conversation with a customer service associate.

A payment under “Payment History” is selected and the Details page about the selected past payment are shown with the option to “ask about this payment”.

25:09:25

For your security, you will need to enter the password to your account in order to add a payee. Once that has been entered, you can choose to either add a person, such as a family member or friend, or add a company, such as a car loan or phone bill. Select one of these options to see the process.

[Add a new payee] button is pressed from the Payments screen and Add a Payee screen is shown.

25:34:13

To add a bill is quick and easy. First, enter the company name as shown on the bill. You can add a nickname to make it easy for you to remember what this bill is for. Next, add the phone number shown on the bill. After that, the account number. The account number is the account you have with this biller.   You can find the account number somewhere on your bill. Remember, this is NOT your Simmons Bank account. Now enter the address where the payment should be sent, and click submit.

[Company] button is pressed and the “Add a bill” screen is shown. A demonstration of adding a bill payee is performed.

26:04:25

This bill is now officially added.

The [submit] button is pressed and a confirmation screen appears with the option to either make a payment or return to bill pay.

26:23:20

Adding a person is easy. Just enter the name of the person you want to send money to, their phone number and email address, and finally a keyword for you to share with this person for security. Think of this as a safety word you two will share. This way, when they receive a message indicating you sent them money, they will know it is genuine and not fake.

[Person] button is pressed and the “Add a person” screen is shown. A demonstration of adding a payee is performed.

26:45:26

You will see a confirmation message on screen once your payee has been added. Click OK to return to the Bill Pay section.

The [submit] button is pressed and a confirmation screen appears with an [ok] button to return to bill pay.

27:13:16

Simmons Bank offers support through both our call center and online messaging. Feel free to contact us whichever way is most convenient for you. Please check the hours of operation shown on screen.

Support screen is shown with contact options.

27:48:17

By clicking on your name, you can choose to sign out of Mobile Banking, add a profile, or view and modify your settings. Click on Settings to learn more.

[Profile menu] button is pressed and a menu appears at the bottom of the main navigation menu. Available options include settings, add profile, and sign out.

28:06:20

Within settings, you can edit your profile, review or update your security settings, edit your account settings, add a new account, and remove your profile from the app.

[Settings] button is pressed and the Settings screen is shown as all the available options described are highlighted.

28:23:25

In your Profile, you can change your picture by clicking on the image. You can also create a preferred name, which will be used on the welcome message to Mobile Banking, as well as update your address, email, and phone number by clicking on Edit.

[Full name and username] button is pressed and the Profile screen is shown as all the available options described are highlighted.

28:45:25

Here you can change your Username and Password. For your security, we recommend selecting a unique username, different from the usernames you use on other websites, that uses a combination of both letters and numbers. When changing your password, you will be shown the requirements that must be met when coming up with a new password, such as the length and the kinds of characters that are allowed.

[Security] button is pressed and the Security screen is shown with login and verification options listed.

29:30:28

You can deposit a check using your device as well as choose to enroll another account for this service. Click on Deposit a Check to see an example.

Deposit Checks screen is shown with options to deposit a check, view recent activity, or view enrolled accounts.

30:04:25

When depositing a check, you’ll first need to enter the amount. Please take note of the daily and monthly Deposit Limits on screen. If you have any questions about your limits, you can contact us using the Messages feature. After clicking continue, you can select which account you would like to deposit the money into. Now, simply take a picture of both the front and back of the check. Please make sure you have endorsed your check on the back before taking the picture. Once everything is complete, you’ll see a summary screen which includes the amount of the check, the account to which the money will be deposited, and the pictures of the front and back.

[Deposit a check] button is pressed and a demonstration of how to deposit a check is performed.

30:45:11

All that’s left to do is click Submit and your check will go into processing. Funds will generally be made available to you by the next business day. Holds may apply.

The [submit] button is pressed and a confirmation screen appears with an [ok] button to return to the deposit checks screen.

30:56:10

Now that we’ve deposited a check, we can see the recent activity shown here. Click the activity to see more details.

Deposit Checks screen is shown with the newly deposited check displayed in the “Recent activity” section.

31:37:25

If you already have Two Factor enabled and want to reset your information, you can click on your profile from the menu and then go to your settings. From there, click on Security. This is where you’ll be able to reset your Two Factor Authentication information by clicking the Reset button.

Visual walkthrough of how to find Two Factor settings.

31:55:16

Two factor Authentication is set up upon signing in to Online Banking for the first time. You’ll be asked to enter an email address and phone number. You’ll then have the opportunity to select your preferences for how we can deliver the Two Factor Authentication codes to you. You can opt in to receive it as a text message, a phone call, or through the Authy authenticator app. Once you’ve selected an option, we will send you a code for you to verify your information. After that you’re all set! You can now click Ok to begin Online Banking.

Visual walkthrough of how to enable/reset Two Factor Authentication.

32:38:28

Customizing your profile can be done from the Settings page. You can get there by clicking on your profile and selecting Settings. You can now choose to customize your profile picture, modify your preferred name, as well as change your address, email, and phone number.

Visual walkthrough of how to modify your profile through Settings.

33:08:01

To deposit a check remotely, you’ll first want to head into the menu and select Deposit check. Click Deposit a check to see an example.

Visual walkthrough of how to find where to deposit a check.

33:23:28

If you’ve forgotten your password or can’t seem to login with your credentials, you can easily reset your password through the app. From the sign in page, click on Forgot. From here, you’ll need to type in your Social Security number as well as your account number. Once that’s been provided, you’ll receive a Two Factor Authentication code that must be entered in order to continue. After that, you are ready to create a new password for your account. We recommend making it a unique password that you don’t use anywhere else. Be sure to keep your password secure and saved somewhere safe so you won’t forget. Once your password is changed, you’ll then need to create a passcode for this device before you are automatically signed in to Mobile Banking.

Visual walkthrough of how to reset your password from the sign in page of the app.

34:20:02

To set up eStatements, you’ll first want to navigate to the Accounts page. From here, you can click on any deposit account. Once you’re in an account page, click on Documents, and then Sign Up/Changes. Now, all you need to do is click on the box to automatically enroll all available accounts! You can also unenroll individual accounts by toggling the check marks next to each account. You need to click Save Settings to confirm the selection. After enrolling, you will need to review and agree to the eStatement Disclosure and Agreement shown on screen.  If you have questions regarding the disclosure agreement please contact Simmons Bank. You can click Support to find our phone number or send your question using the Messages feature.  If you do not agree, you will not be enrolled in electronic statements and notifications. You can always go back to read the eStatement disclosure and agreement by clicking on Disclosures on the menu shown at the top.

Visual walkthrough of how to set up eStatements through the Accounts page.

35:32:02

To set up an Alert, navigate to the account in which you want to set up alerts for by going into Accounts and clicking on the preferred account. Once there, you can click on Alert Preferences and choose to add either a Balance alert or a Transaction alert. Try clicking on either of the Add Alert buttons for a demonstration.

Visual walkthrough of how to begin setting up an alert through the Accounts page.

35:57:26

To make a credit card payment, navigate to the Accounts page and select the desired credit card account you wish to pay. From here, you can click on the Pay button located alongside the next payment date. Click Pay to see an example of how to make a credit card payment. 

Visual walkthrough of how to pay a credit card through the Accounts page.