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Online banking support

Simmons' new online banking platform provides many features to help you stay on top of your finances. To help you get familiar with the new platform, we've created an interactive video tutorial so you can explore online banking without worry that you'll negatively impact your own account.

Click the play button to begin. To learn about a specific feature, click the menu items on the left side of the video. Click 'Esc' to exit full screen mode. Click 'CC' to enable closed captioning. Rotate your mobile device to enlarge the video player.

View the full transcript here.

Explore specific online features

Enroll in online banking

Learn how to enroll in online banking.

Forgot password

Forgot your password? Learn how to reset it.

Reset your login information

Change your login information whenever you want by learning to reset your username and password.

Set up two-step verification

Keep your online banking secure by learning how to set up two-factor authentication.

Reset two-step verification

Update or reset your preferences for receiving security verification codes.

Customize your profile

Personalize your profile by learning how to add a picture and your most up-to-date information.

Find routing number

Find a routing number for a specific account.

Manage your accounts

Learn how to view and organize your accounts.

Set up eStatements

Learn how to receive statements electronically.

Set up alerts

Secure your account with balance and transaction alerts.

Transfer to a Simmons account

Learn how to transfer money between your Simmons Bank accounts.

Pay a bill

Quickly pay bills through online banking.

Pay an individual

Quickly send money to another person through online banking.

Schedule a payment

Learn how to schedule payments using two different methods.

Make multiple payments

Learn how to make multiple payments.

Add accounts to Bill Pay

Learn how to add additional accounts for making payments.

If you have any questions, concerns or comments, please email support@simmonsbank.com or call 1-866-246-2400. One of our customer care representatives will be happy to assist.

Security notice

Please be aware that Simmons Bank will never contact you to verify private information such as account numbers or login credentials. If you receive a suspicious call, text or email, contact Simmons Bank at 1-866-246-2400 or email phishing@simmonsbank.com to report the incident.

  • {19} Apple, the Apple logo, iPhone, iPad and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries.

    Apple Pay and Touch ID are trademarks of Apple, Inc.
  • {161} ©2016 Samsung Electronics America, Inc. Samsung, Samsung Pay, Samsung Galaxy, Samsung Knox, Galaxy S, Samsung Galaxy S6, S6 active, S6 edge, S6 edge+, and Note5 are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Use only in accordance with law. Other company and product names mentioned may be trademarks of their respective owners. Screen images are simulated; actual appearance may vary. Contact your bank or financial institution to verify that it is a Samsung Pay participant. Samsung Pay is available on select Samsung devices. Android, Android Pay, and the Android Logo are trademarks of Google Inc.
  • {16} Data connection required. Wireless carrier fees may apply. Mobile deposit is available to Simmons Bank online and mobile banking customers who are at least 18 years of age and have the most recent Simmons Bank App for iPhone, iPad, or Android.

  • {165} All accounts subject to approval. Restrictions apply.

  • {97} Benefits and features are subject to customer qualification and approval by Simmons Bank.