Skip to main content

Safe. Secure. Simmons.

Our customers' security is our top priority.

How Simmons Bank protects you

Protecting our customers from fraud and identity theft is our top priority. Simmons Bank provides advanced technology and security features to protect your personal and financial information. So, whether you're banking from the convenience of your smartphone or shopping at a retailer using your credit or debit card, you can rest assured we're working to protect your banking experience. Learn the measures we take and the steps you can take for a more secure banking experience.

Security features to protect your personal and financial information

Mobile App Banking Icon
Card controls

Monitor activity, receive alerts and lock or unlock your Simmons Bank debit or credit card. Click here to register online.

Credit card illustration
Chip-enabled cards

The embedded microchip creates a unique, one-time use code for each transaction, for superior fraud prevention.

Thumbs Up Illustration
Digital banking sign off

If no activity is detected with your online or mobile banking accounts for ten consecutive minutes, you will automatically be signed off.

Idea illustration
Biometric identification

Quickly access mobile banking through secure, biometric identification methods such as fingerprint or facial recognition.

Shield icon
Two-factor authentication

A unique access code delivered by text message, phone call or an authentication app adds an extra layer of security to username, password, and biometric identification.

Stopwatch icon
Mobile Wallet

A unique "token" is used for mobile wallet purchases instead of your actual debit or credit card number, for quick and secure purchases with just a tap of your mobile device.

Checklist icon
How you can protect yourself

Fraudsters are smart, but you are smarter. Equip yourself with tips and resources for a more secure banking experience.

Shield icon
Security notice

Please be aware that Simmons Bank will never contact you to verify private information such as account numbers or login credentials. If you receive a suspicious call, text, or email, contact Simmons Bank at 1-866-246-2400 or email to report the incident.